Helena Clinkscales
I’m the founder of Optimised Office, and my mission is simple: to help businesses work smarter by streamlining workflows, improving data quality, and getting the most from the systems they already have. Clients typically bring me in when admin processes have grown messy, reporting and spreadsheets have become hard to manage, CRM and sales pipelines need structure, or a software change hasn’t gone to plan and they need practical “retroactive” support to get back on track. I combine in-house operations and project leadership experience with hands-on delivery, building clear, efficient processes, creating bespoke templates and automation, and supporting system rollouts and transitions from recommendation through to implementation and training. As a certified Microsoft expert, I also help teams maximise Microsoft 365 (including Copilot) so they can reduce reliance on costly third-party tools and feel confident using Teams, Outlook, and many other Microsoft applications day to day.
As Featured On:
Optimised Office provides tailored business support to help teams streamline operations, improve productivity, and make smarter use of the tools they already have. We support clients with:
- Workflow Optimisation: Reviewing existing processes, removing bottlenecks, and implementing more efficient ways of working.
- Data Management and Analysis: Bringing order to busy datasets and turning information into actionable insight.
- CRM management: putting practical systems in place for client data and sales pipelines.
- Software Solutions Consultancy: Research, recommend and successfully implement software, then training your team to ensure it’s adopted confidently and used effectively.
- “Retroactive” Improvements: when software or suppliers haven’t delivered as expected.
- Cloud software and Microsoft 365 consultancy to help you fully leverage what’s already included in your subscriptions, reducing reliance on unnecessary additional subscriptions
- Bespoke Microsoft 365 training across Teams, Copilot, Word, Outlook, PowerPoint and Excel.
Areas We Serve
At Optimised Office, we are proud to offer our services across a broad range of locations. Our team is equipped to support businesses regardless of their geographical location, ensuring that you receive top-notch virtual office management and administrative consultancy no matter where you are based.
- London
- Manchester
- Birmingham
- Edinburgh
- Glasgow
- Cardiff
Our News
Optimised Office
Welcome to Optimised Office: Your Partner in Virtual Office Management and Administrative Consultancy
Welcome to Optimised Office! We’re excited to introduce you to our world of tailored virtual office management and administrative consultancy services. Whether you’re just starting out or looking to enhance your established business, we’re here to support you every...
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Open Communication
Our virtual office management services foster transparent and effective communication within your team.
Privacy Guaranteed
We ensure that all your business data and discussions are handled with the utmost confidentiality and security.
Cost Savings
Our solutions are designed to be more cost-effective than traditional office management methods, helping you save on operational expenses.
Lasting Solutions
We work with you to create bespoke solutions that offer long-term improvements and efficiency for your business operations.
Optimised Office
A perfect blend of independence and expert assistance
Optimised Office offers the perfect blend of independence and expert assistance, empowering you to manage your business with confidence and efficiency. We provide tailored solutions that allow you to maintain control over your operations while benefiting from our extensive expertise. Whether you need support with daily tasks, strategic planning, or workflow optimisation, our services are designed to complement your existing efforts and enhance your overall productivity.
By partnering with Optimised Office, you gain access to a team of professionals dedicated to helping you achieve your business goals. Our expert assistance is seamlessly integrated with your operations, ensuring that you receive the support you need without sacrificing your autonomy. This combination of independence and expert guidance enables you to focus on what matters most—growing your business and achieving long-term success.
