Services
Calm, practical support for the systems your business runs on
Helena Clinkscales helps SMEs get the most out of their existing office software and systems, identifying and implementing better options where needed, so that they work more efficiently and economically, with staff happy and confident in the systems and processes they use.
Areas of expertise
Four ways Helena can help
Cloud Software Consultant
I help you find the right cloud software, CRM included, with honest, independent advice from choosing through to rollout, so your systems fit your business and your team actually enjoy using them.
Exploring → Selecting → Rolling Out → Optimising
Business Systems Automation Consultant
I help you untangle messy processes and cut out the manual jobs with simple, reliable automation built around your team, so everyone gets time back for the work that matters.
Untangling → Streamlining → Automating → Evolving
Microsoft 365 Consultant & Trainer
I help you make the most of the Microsoft 365 subscription you already pay for, with training built around your team, so everyone works consistently, feels confident and is ready for Copilot.
Getting Started → Building Confidence → Working Smarter → Leading the Way
AI Adoption Consultant & Trainer
I help you bring AI into your everyday work with practical training and sensible guidance, so your team works faster and smarter, with their expertise and judgement firmly in charge.
Exploring → Experimenting → Embedding → Scaling
How it works
One person, start to finish
Both the training and the technical side, in one person – delivered remotely, so your team learns from their own desks.
Talk
A free 30-minute discovery call to talk through what’s not working, what you need and where to start.
Plan
Clear stages or flexible consultancy blocks, so you stay in full control of the hours used.
Deliver
Hands-on fixes, training built around your team, and documentation that sticks.
Support
Regular check-ins and ongoing support for as long as you need it.
Get in touch
Book a free 30-minute discovery call
We’ll talk through what’s not working, what you need and where to start, with no pressure and no jargon.
Email admin@optimisedoffice.co.uk
Phone 01799 33 44 13
Where Remote across the UK, on site around Cambridge, Essex & Suffolk
Next step
Ready to find calm in the chaos?
Book a free 30-minute discovery call and we’ll talk through what’s not working, what you need and where to start, with no pressure and no jargon.
